GENERAL TERMS AND CONDITIONS
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
- Orders that placed in the online store at https://dreadsforyou.com, hereinafter referred to as SHOP, are fulfilled by the DREADSFORYOU Company. Legal address: 192174, Babushkina Street 109/1, St.Petersburg, Russia, using the ITN number: 383401532303. Actual address: 191123, Chaykovskogo Street 16, St.Petersburg, Russia.
- The Party making a purchase hereinafter referred to as CUSTOMER, can only be an adult natural person or a legal person.
SUBJECT OF THE TRANSACTION
- The transaction subject is the sale of goods in the offer presented on the website https://dreadsforyou.com
- All prices are quoted in US dollars and Russian RUB. The price given for each commodity is binding for the CUSTOMER at the time of order. DREADSFORYOU.COM reserves the right to change prices of goods in the offer, introduce new products into the SHOP’s offer, carry out and cancel promotions or make any changes.
- All product names presented on the website of the SHOP belong to DREADSFORYOU owners and are used in the SHOP for identification purposes.
ORDER PLACEMENT AND FULFILLMENT
- Order placement is tantamount to an acceptance of these regulations and consent to the use of your personal data for the purpose of the order fulfillment.
- Placing an order by the CUSTOMER is tantamount to an authorization given to the SHOP to issue a receipt or an invoice without the signature of the CUSTOMER.
- Each order will be fulfilled if the product is in stock. In case of unavailability of the ordered products, the SHOP shall contact the CUSTOMER who shall decide on how to fulfill the order (partial fulfillment, lengthened the pending time, cancelation of the whole order).
- The order can be fulfilled only if the CUSTOMER has provided their address data, e-mail address and phone number. The SHOP is not responsible for incorrectly supplied information from the customer.
- The order is sent to the production process only after receiving the full value of the goods
- All dreads and braids are made to order and production process can take up to 10-14 business days (Sat and Sun are not business days).
- DREADSFORYOU Shop regularly has discounts and promotions. The client can use a discount code to take advantage of these discounts and promotions, which can see on our social networks (IG, Facebook, VK)
After processing your order from the DREADSFORYOU.COM store the invoice, which includes total purchase price, will be generated automatically.
Methods of payment:
– Credit Card
All data between your computer and the payment system are over a secure connection using Secure Socket Layers (SSL). DREADSFORYOU.COM keeps your payment information secure and never receive your credit card information.
Delivery time will depend on the destination country and the postal service. International delivery times are not regulated and are approximate. Also, actual delivery time will depend on the shipping method you choose. We have 2 types of delivery:
- Standard Shipping by Post – FREE (12-40 days)
- FedEx Priority Shipping – calculated according to country/city (3-7 business days)
Estimated shipping times for Standard Post Shipping
- North America: 1-4 weeks
- Europe: 1-2 weeks
- Australia, New Zealand and Oceania: 2-5 weeks
- Asia Pacific: 3-5 weeks
- Latin America and the Caribbean: 2-4 weeks
- North Africa and the Middle East: 3-5 weeks
We hope to meet these shipping estimates but cannot guarantee them.
Pay attention. We are not responsible for delays due to Customs and we can’t affect to speed of their work. We are not responsible for delivery times provided by the carrier. Also, buyers are responsible for any customs and import taxes that may apply.
WARRANTY, EXCHANGES & RETURNS
- All dreads and braids can’t be returned or exchanged because of the nature of these items. All dreads and braids are personalized and MADE TO ORDER. We accept changes to orders and cancellations within 3 days of purchase.
- We can refund the full amount of the order only in case the parcel is lost. To do this we need to get an official response from the Postal Service or Logistic Company about the loss. The investigation process can take up to two months.
- Differences arising from the individual settings of the CUSTOMER’s computer/phone (color, proportions, etc.) can’t be used as a basis for complaints of a purchased item.
- If you have any allergies to modacrylic fiber (synthetic hair “Kanekalon”) we don’t recommend using these items (DE/SE Dreads). You place an order at your own risk.
- In case of complaints of the ordered goods, it is necessary to inform us via email: [email protected]
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.